Security and data handling
Design Ultrafield integrations around least privilege, deliberate retention, and safe handling of audio and transcript data.
Audio, transcripts, speaker information, and extracted entities can contain sensitive data. Treat the integration as a data-processing system, not only an API call.
Confirm requirements before production
Security, retention, regional processing, and contractual requirements vary by access arrangement and continue to evolve. Contact Ultrafield for the current controls applicable to your workload; do not infer a certification or data-handling commitment from this overview.
Integration baseline
- Keep API credentials in a server-side secret store and rotate them deliberately.
- Encrypt application traffic in transit and stored results at rest.
- Limit access to raw audio and derived data to the people and services that need it.
- Define retention separately for source audio, transcripts, speaker data, and downstream LLM output.
- Avoid copying sensitive payloads into logs, error trackers, or analytics tools.
- Track model and pipeline provenance when results can affect consequential workflows.
Speaker identity
Speaker enrollment and identification can require specific notice, consent, or legal authority depending on jurisdiction and use case. Preserve an unknown outcome rather than forcing a low-confidence match.
Third-party processing
When the upcoming model gateway routes work to another provider, that provider becomes part of the processing path. Select routes deliberately and account for their retention, regional, contractual, and usage terms.
Incident readiness
Know how to rotate credentials, disable a webhook, stop new ingestion, identify affected jobs, and reprocess data after remediation. Keep application request identifiers that let your team trace a result without exposing its sensitive content.
Errors and retries
Handle validation, authentication, rate-limit, transient, and terminal failures predictably, with retry guidance for each class of Ultrafield error.
Pricing and metering
How model choice, audio duration, processing stages, and volume shape what an Ultrafield request costs, and how usage is metered per second.